Respect for customers, understand customers, continue to provide products and services beyond customer expectations, a guest house forever partners, which we have been insisting and advocate the concept of service. Every step, the first thought is the customer, in the enterprise by the sellers market into a buyers market, the customers consumption concept has changed. In the face of a large number of goods and services, customers are more willing to accept the good quality of goods and services. The quality here not only refers to the inner quality of the product, but also includes a series of factors such as the quality of products and the quality of service. Therefore, it is necessary to fully meet the needs of the consumers in a comprehensive way.

We should stand in the position of customers, rather than standing in the position of the company to research, design and improvement of service.
This perfect service system, strengthen the pre-sale, sale, customer service service, customers of all kinds of problems appeared in the use of goods in a timely manner to help solve, make customers feel convenient.
It attaches great importance to the views of customers, allow customers to participate in decision-making, to handle customer opinions as to their satisfaction is an important part of.
I do everything possible to retain existing customers.
We establish all customer centered mechanism. In which the establishment of various agencies, service processes, change, etc., should be based on customer demand as the center, to establish a rapid response mechanism for customer opinion.
We comply with the 5S service concept, "5S" means "smile (SMILE), fast (SPEED), honesty (SINCERITY), (SMART), smart Research (STUDY)" five words English acronym. "5S" service concept is the most representative of the service culture of innovation, not only has the characteristics of human nature, but also has a considerable maneuverability.